Flow. A flow is a SF designed declarative tool for automation that can be used by SF Admin without need for a developer. You might know them under "Low code automation".
To build a flow you need to use three simple mechanisms – Triggering event, Element, and Path.

Salesforce has a lot of functional units, features or great things, but also bad things. As you undoubtedly know, every year we have 3x release updates that add new features to these features or modify existing ones. I don't want to write a summary of release updates (by the way, those are always easy to find), but rather to look...

After a long time I decided to make a continuation of the article in which I focus on apps from AppExchange. This time I've taken a slightly different approach and this installment will only be about apps that are free. At least in the basic versions. Sometimes you really just need to type a few keywords into google and the...

I guess everyone working with Salesforce occasionally runs into some oddity that they just don't understand. Sometimes even the most basic things behave in a non-standard way or just aren't there, it makes you angry. Based on that, he has to come up with a workaround or a solution that will help him resolve the situation. Or... or they just...

I guess I should start with how I actually came across the need for accreditation in Loyalty Management. It's no surprise if you work in a consulting company that one day you'll be approached by a customer with a need to deploy Loyalty Cloud. It should be added that the customer I'm talking about here is already successfully using Service,...

From time to time, as part of the life of a Salesforce Consultant, I have to deal with email logic, routing into the system, and lately, what kind of emails we want to receive. Spam is a category of its own and should be handled on the email service provider's side.

Validation rules, what a great tool! It probably doesn't make sense to go into detail about what it's used for and when it's good to use them. Instead, I want to focus on a few examples that I've used before and believe they can help you too.